Shipping Policy

Last updated: 01/04/2026

At Videep Enterprises, we strive to deliver your orders safely and on time. This Shipping Policy explains how orders are processed, shipped, and delivered.

Order Processing

  • Orders are processed after successful payment confirmation.
  • We aim to dispatch orders within 1–3 business days, excluding weekends and public holidays.
  • Orders placed after business hours may be processed on the next working day.

Shipping Coverage

  • We currently deliver products across India.
  • Shipping availability may vary depending on the delivery location and courier partner serviceability.

Estimated Delivery Time

Delivery timelines may vary depending on your location and courier availability:

  • Metro Cities: 2–5 business days
  • Non-Metro Cities & Towns: 4–7 business days
  • Remote Areas: 5–10 business days

Please note that delivery timelines are estimates and may be affected by external factors.

Shipping Charges

  • Shipping charges, if applicable, will be displayed at checkout before payment.
  • Free shipping may be available on selected products, offers, or promotional campaigns.
  • Additional charges may apply for remote locations or special delivery requirements.

Order Tracking

Once your order is shipped, tracking details (if applicable) will be shared via email, SMS, or WhatsApp so you can monitor the delivery status.

Delayed Deliveries

While we aim for timely delivery, delays may occur due to:

  • Weather conditions
  • Public holidays or festivals
  • Courier partner delays
  • Natural disasters or unforeseen circumstances
  • Incorrect shipping details provided by customers

Videep Enterprises shall not be responsible for delays caused by courier companies or circumstances beyond our control.

Incorrect Address or Failed Delivery

  • Customers are responsible for providing complete and accurate shipping information.
  • If incorrect or incomplete details are provided, delivery delays or failed attempts may occur.
  • Additional shipping charges may apply for re-delivery requests.

Damaged or Missing Orders

If your order arrives damaged, defective, or incomplete, please contact us within 48 hours of delivery with:

  • Your Order ID
  • Clear photos or videos of the product
  • Unboxing video (if available)

After verification, we will take appropriate action in accordance with our Refund & Return Policy.

Order Cancellation

  • Orders can be cancelled before dispatch.
  • Orders that have already been shipped cannot be cancelled.

Contact Us

For any questions regarding shipping or delivery, please contact:

Videep Enterprises
Email: info@videepenterprises.com
Phone: +91 9217536228
Address: Flat No.28, Bada BhoiWada, Cement Road, Badi Holi, Udaipur, Rajasthan, 313001